Adam D'arcy – Medium

Adam D'arcy

JTBD: Earn a new product manager superpower through clustering

Have you ever commissioned a customer needs survey only to discover everyone looks roughly the same leaving you with nowhere to focus…

Apr 20, 2021

JTBD: Earn a new product manager superpower through clustering

Apr 20, 2021

JTBD: The Ultimate Social Job to be Done

In the movie Castaway, Tom Hank’s character gets stranded on an uninhabited island. In his lonely and mentally desperate state, he rather…

Mar 29, 2020

JTBD: The Ultimate Social Job to be Done

Mar 29, 2020

JTBD: Outcome based Product Roadmapping

Have you ever experienced this question before:

Feb 12, 2020

JTBD: Outcome based Product Roadmapping

Feb 12, 2020

JTBD: What the job?

The most fundamental and often trickiest part of JTBD is defining exactly what is the job you are help customers get done.

Jan 27, 2020

JTBD: What the job?

Jan 27, 2020

JTBD: How to find the opportunity for innovation

Once you have derived your outcome statements from your in-depth customer interviews (I explained outcome statements in this blog), you…

Jan 15, 2020

JTBD: How to find the opportunity for innovation

Jan 15, 2020

JTBD — Getting from in-depth interview to outcome statements

One of the common questions I hear in the JTBD process is how to get to customer outcome statements from your in-depth interviews.

Jan 15, 2020

JTBD — Getting from in-depth interview to outcome statements

Jan 15, 2020

Adam D'arcy

Adam D'arcy

A social entrepreneur working on alleviating poverty through tech innovation @gojek https://www.linkedin.com/in/adamdarcy/

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